Gianfranco Zaccai enjoys a design problem and a good meal with equal gusto. Born in Italy, Gianfranco co-founded Continuum, the Boston design firm in 1983. He has designed medical equipment, consumer goods, and retail environments. His passion for research led to the innovative and award-winning Compass system for Herman Miller Healthcare in 2011.
At Herman Miller design is the language we use to ask questions and seek answers to the problems our customers face. The design process is a journey into the unknown—or as George Nelson once quipped, “I have never met a designer who was retained to keep things the same as they were.” Before we decide what we do and how we do it, we like to begin by asking the question “Why?” In Why Design, a new video series, we explore the world through the eyes of our designers, and share something of why we value their point of view.